Voor onze klant in Brussel zijn we op zoek naar een ervaren Program Manager:

Program Dimensions :
Contracts & Legal: The transaction service agreement will define all the services and conditions to deliver during the service period. Service needs to be assured as described. Additionally, vendor management is key to ensure that all services can continue to be delivered during the service period defined in the transactional service agreement.
Finance: During the transactional service period, cost controlling will need to be done against the revenue stream, risks need to be identified, governed and mitigated. The migration plan execution requires budget management, planning and control. The financial impact of the migration execution needs to be assessed and managed throughout the program.
Infrastructure: An important proportion of the IT services that needs to be terminated are complex infrastructure services .
Applications: termination of the usage of global applications need to be planned including data migration.
Security & Risk: Risks to be identified and managed.
Governance and communication: Need for a governance structure at multiple levels in the organization to steer the program.
Deliverables:

Put in place the structure and governance of the program in full alignment with key stakeholders
- Budget: Manage budget & setup adequate reporting channels
- Scope: Define & formalize scope, fully aligned with key stakeholders’ expectations
- Planning: Define, formalize & monitor planning and execution of the concerned program activities.
- Quality: Define quality measures, aligned with key stakeholders
- Ensuring alignment with business goals and objectives
- Setup proper governance, with proper escalation levels incl. proper reporting, with key stakeholders in order to keep full visibility on progress of the program
  - Timely preparation and organization of the different governances
  - Leading the governance bodies
  - Actively communicating with stream leaders and other stakeholders

Completion of the Transactional Service Agreement, making sure that the service levels, revenues and obligations are set.
Preparation and execution of the technology migration plan
- Termination of all IT services according to the service terms
- Transfer of data
- Decommissioning of IT environments
- Optimization of IT environments post-migration
- Resource planning per IT product/service

Perform active risk management on program perimeter. Define & execute adequate corrective actions along the program execution.
- Visibility and reporting on the risks
- Coordination of mitigation planning and execution

Definition and execution of the change management plan

Profile:

At least 8 years of experience in program/project management role, managing preferably programs or complex projects
Strong leadership skills, with talent for coordination & delegation.
Outstanding stakeholder management
Good communication skills (orally & written)
Adequate people management kills
Outstanding knowledge of change management & performance evaluation processes
Experience in IT budget management
Team player

Locatie: Brussel
Periode: ASAP – 31/12/2022