We are currently looking for a BSS Application Specialist for a customer (Mechelen).
As a BSS Application Specialist in the Product Catalog and Order Management squad, you will be working in a cross-functional agile team of functional and technical analysts, developers and testers handling initiatives covering BSS (sales) scope for all brands across all customer segments (residential, SME/LE, …). The Product Catalog and Order Management squad is taking care of analysis and build activities on all initiatives/projects built around the NetCracker BSS suite.
You will be responsible for supporting the PO in the refinement of epics and stories and will act as epic owner on multiple epics. This requires a solid understanding of an Agile Way of Working and overall Telco knowledge and insights. In refining stories and epics, you can use industry standard analysis methods and tools, including Jira and Confluence. To support the squad in implementing the best possible solutions, you also have profound knowledge of BSS processes and have experience in Telecom. Knowledge of the NetCracker suite is a plus.
The job requires close cooperation with business stakeholders, business consultants, architects, fellow analysts, and vendors.
Seasoned functional analyst: ability to ask the right questions, good abstract analyst, able to think of solutions and carry out pros and cons discussions on alternative solutions with relevant stakeholders; pragmatic, active listener, diligent at documenting, attention to details.
Interfaces: 3rd party settlements, CRM, revenue share, order orchestration interface, self-care, architecture interface definition
Other: Systems migration, archiving/partitioning, operational readiness, and scheduling
Technical: Application version upgrades, migrations, application replatforming initiatives
Knowledge on BSS and Netcracker suite is required.
Requirements definition, solution analysis and high level design specification. You will also support the scope delivery by supporting the squad members, and follow up end to end towards successful go-live
Technical background: Atlassian JIRA, Confluence, UML, BMPN, SOA, Oracle, SQL, understanding source code is a must
You will be working in a squad made up of developers, testers, functional and technical analysts
You have good coordination skills, proactiveness is a must, as you would be owning scope epics and coordinate their end-to-end lifecycle with all relevant stakeholders, including Business.
You have good communication skills to support requirements and solutioning discussions with involved stakeholders, including Business
You can work in an agile environment and to document with the Atlassian tooling, including as Confluence and JIRA